Effective Date: 01/07/2025
Website: www.kapture365.in

1. Introduction

This Privacy Policy describes how Ruchirkumar Gajanandbhai Suthar and its affiliates ("we", "our", "us") collect, use, store, share, and protect your personal data through our digital platforms, including the website www.kapture365.in (“Platform”).

By accessing or using our Platform, registering for an app/service, or otherwise sharing your information with us, you consent to the terms of this Privacy Policy and agree to comply with applicable Indian data protection laws. If you do not agree, please do not use or access our Platform.

Note: Our services are currently offered only in India, and your personal data will be stored and processed in India.

2. Information We Collect

We collect personal data in the following situations:

• When you register, sign up, or purchase a product/service.

• When you interact with our Platform, customer support, or communication tools.

• When you use features that may require sensitive personal information (e.g., device ID, payment info).

Types of Data We May Collect:

• Name, date of birth, address

• Mobile number, email address

• Device ID and app usage data

• Payment and billing details (e.g., UPI ID, credit/debit card – where applicable)

• Technical data such as browser type, IP address, and device type

• Transaction history and support communication

• Biometric data (only if explicitly required and consented)

You may always choose not to provide optional data. However, this may affect your ability to use certain features.

3. How We Use Your Information

We use your data to:

• Provide and manage access to our software/applications

• Verify your identity and device eligibility

• Process transactions, licensing, and payments

• Detect fraud or unauthorized access

• Provide customer support and respond to queries

• Send product updates, service alerts, or offers (with opt-out options)

• Improve and personalize user experience

• Comply with legal obligations and audit requirements

4. Sharing of Your Information

We may share your information:

• With affiliates and partners to fulfill services or enhance experience

• With payment providers, distributors, and email delivery services

• With law enforcement or government bodies if legally required

• In case of fraud investigation, dispute resolution, or enforcement of our policies

We do not sell your personal information to third parties.

5. Security Measures

We implement reasonable technical and organizational security practices to protect your data from unauthorized access, loss, or misuse. This includes:

• Secure servers and SSL encryption

• Access control and monitoring

• Data minimization and secure deletion protocols

However, please note that internet-based transmission of data is not entirely risk-free. Users are advised to maintain the confidentiality of their account login credentials.

6. Data Retention and Deletion

• You can delete your account anytime via your account settings, or email us at the contact below.

• Upon deletion, your personal data will be erased unless:

  • There are legal or transactional obligations pending

  • We need the data for fraud prevention or audit logs

We may retain anonymized data for analytics and internal reporting.

7. Your Rights

You have the right to:

• Access or correct your personal information

• Withdraw consent (subject to legal limitations)

• Request deletion of your data

• Opt out of promotional messages

To exercise these rights, please write to our Grievance Officer at the contact below.

8. Consent and Communication

By using our services or providing data, you consent to:

• Our processing, storage, and use of your data as per this policy

• Receiving communications (SMS, email, calls, etc.) related to our services

You can withdraw your consent by contacting our Grievance Officer. Please note, withdrawal of consent may limit access to services.

9. Updates to This Policy

We may update this Privacy Policy from time to time to reflect legal or operational changes. Major updates will be communicated via email or the Platform, where legally required.

10. Grievance Officer

If you have any questions or complaints regarding our privacy practices, please contact:

Name of the Officer: R G suthar
Designation: Grievance Officer
Company: Ruchirkumar Gajanandbhai Suthar (Kapture365)
Email: store@kapture365.com
Phone:7016660334
Office Hours: Monday to Friday, 9:00 AM – 6:00 PM
Address: 35 Golden Park , Mahavirnagar, Himatnagar